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For 30 years, Lisa has been a higher education leader, administrator, and educator in the fields of learning assistance, learning center leadership, student affairs, student support services, student success and retention, learning with technology, and online learning. She is certified in organizational change management and has conducted numerous external reviews and certification evaluations of learning support centers.
She is currently an associate professor at SUNY Empire State College. Before coming to the college in 2007, she wore many hats teaching, administrating, and directing learning assistance programs at Indiana University, American University, and the United States Military Academy – West Point.
While at SUNY Empire State College, Lisa served as a Director of Academic Support for 10 years and then served for 3 years as Dean of various college student affairs and instructional support services. During the college’s institution-wide reorganization that centralized college academics and support services, Lisa, under various titles and configurations, leveraged data-driven decision making to increase student retention support services; improved operational and budgetary efficiencies; normalized supports and resources across an institution distributed over 30 locations and online; and enhanced delivery systems to meet the needs of working adult students both online and in person. The offices she led included Academic Support, Accessibility Resources and Services; Curriculum and Instructional Design; Online Instructor Development; Online Library; Student Success and Development; and Student Life.
Lisa earned a B.A. in English & General Literature at Binghamton University (SUNY). She completed her M.S. and Ph.D. at Indiana University. Her dissertation analyzed the personal narratives of several female African‐American first-generation college students, focusing on how their ways of knowing and identity development related to their college success. She is co‐author of the book Piecing It Together: A Guide to Academic Success, published by Allyn & Bacon. She is a Past President of the National College Learning Center Association (NCLCA) having served on the Executive Board from 2003‐2006. In 2005, she received the Department of Defense, Commander’s Award for Civilian Service, and she is a 2013 recipient of the State University of New York’s Chancellor’s Award for Excellence in Professional Service.
Please feel free to contact me at my Empire State College e-mail address:
- The Praxis of a Peer Coaching Program (Winter 2014) All About Mentoring. Issue 44. SUNY Empire State College: Saratoga Springs, NY. Co-authored with Sarah Spence-Staulters.
- Kaleidoscope Tapestries: Weaving Patterns from First-Generation College Women's Telling-Stories. Doctoral Dissertation, May 2001.
- Picking Up the Pieces: A Guide to Academic Success. (1999). Written with J. McEldowney Jensen. Boston: Allyn & Bacon.
- Transgressing Boundaries: The Politics of Radical Teaching and Developmental Education. (Spring, 1996). The Learning Assistance Review, 1 (1), 47-55.
- Chapter 7: Evaluating Workplace Literacy Programs. Written with Larry Mikulecky. In M. Taylor, G. Lewe, & J. Draper (Eds.) (1991). Basic Skills for the Workplace, pp. 481-499. Toronto: Culture Concepts.