Currently, I am the Business Analysis and Modeling Manager within Information Technology Services. I manage a team of certified business process modelers and maintain ESC’s library of business process models. My career at ESC started in the Center for Distance Learning in 1994. I worked in CDL student services until 1999, when I transitioned to the Center for Learning and Technology. In CLT, I was a Programmer/Analyst focusing in Lotus Notes development until 2017. I hold a Bachelor’s degree in Information Systems and am Certified in Business Process Management.